Hotel Checks Into Security
The Kimpton Hotel Group operates several specialty boutique hotels throughout the country. In San Francisco, it installed a 16-camera 3VR intelligent video management system in the iconic Sir Francis Drake Hotel, located in the city’s popular Union Square.
Before installing the 3VR, the Sir Francis Drake’s security system consisted of a handful of analog cameras and a VCR-based video management system. With a limited staff and an ineffective system, security at the hotel had become reactive - when a security event occurred, investigators had to sit through hours and hours of tape to find what they needed, and in the end rarely found it. Like all hotels, management at the Drake were concerned with guest safety, theft, and employee accountability. The hotel routinely had linens and office equipment stolen from the back of the house, and wanted a way to keep track of people coming and going from the building without making guests feel watched or trapped.